Customer Care

Thank you for being our valued customer. We’ve created these user guidelines to ensure you have a flawless experience with your vintage MT&W watch. Please read them carefully to learn all the necessary information about using your watch and taking good care of it.

HOW TO SET THE TIME

Gently pull out the crown to the second position. Turn the crown in a clockwise direction until the hour and minute hands are in the correct position and push the crown back in to set the time.

Please note: MT&W’s unique vintage design does not include a date display. The crown’s first position is used in some Japanese Seiko VK63 movement watches to adjust a date wheel and should be skipped when setting the time of your MT&W watch. The crown will turn freely in the first position; this is normal and will have no effect on the watch.

HOW TO USE CHRONOGRAPH

The chronograph can measure up to 60 minutes and will stop after the maximum time has elapsed.

Start the chronograph by pressing the upper button on the right side of the watch (just above the crown). The chronograph’s second hand will begin moving immediately.

Stop the chronograph by pressing the upper button again. Both the chronograph minute hand and second hand will measure the exact time elapsed since the start.

Reset the chronograph by pressing the lower button on the right side of the watch (just below the crown).

WARRANTY

Our standard 12 month international warranty covers all defective watches, starting from the shipment date. Any damage from either accidents or misuse are NOT covered by the warranty and our watchmaker will investigate the watch prior to any repairs being carried out.

Any shipping fees related to the warranty will be refunded to you once it's been ascertained that your watch is covered by the warranty. However, the customer will remain responsible for all warranty/return packages until we have safely received them. Therefore, please ensure the packaging is appropriate for the safe transit of your watch and we advise you to use registered trackable shipping services.

Should you require help, please contact us at info@mtw.watch and we will be happy to assist you.

Our story

MT&W stands for "Memento Tide & Watch."

Memento: represents timelessness, memory, and sentimentality.

Tide: symbolizes rhythm, flow, and the future, reflecting our commitment to sustainability and innovation.

Watch: signifies our core craft—creating timepieces harmonising heritage, artistry, and modern technology.

Our mission at MT&W is to design timeless pieces that honor the past, thrive in the present, and carry you into the future. Every watch we create celebrates life's moments, reflects nature's rhythm, and symbolizes sustainable progress.

The classics, reimagined.

The Seventies was a golden age for motorsport. Porsche and Ferrari battled it out on the track during the GT era, while the adrenaline-fueled action of the F1 championships took the world by storm. Behind the scenes, the world of men’s accessories was changing, too. Racing legends like Niki Lauda and Carlos Reutemann helped cement aviator sunglasses in the zeitgeist, but there was one thing that distilled both the glamour and mechanical precision of the racing world more than anything else: the timepieces.

We started this venture as vintage watch enthusiasts, and just like how the big sports car manufacturers have reworked their machines over the decades, our goal is to reimagine the vintage watch – balancing heritage design codes with an eye for modern details. Our vision is simple: to create watches that stand the test of time and remain just as relevant 50 years from now. We bring together classic elements like hardened dome crystal, mechanical-quartz chronographs and stainless steel cases, while our bold colour combinations add a unique twist. Each watch is defined by our signature aged patina dial.

Time to do things differently

A small handful of brands make up most of the sportstimepieces market, relying on their familiar names for commercial success. We decided it was time for something new. We launched MT&W in 2020 for modern vintage timepieces fans like ourselves who were tired of overpaying for quality timepieces or wasting their time rummaging through vintage markets to find a hidden gem. Our collection is designed to be affordable without compromising on quality. Browse our catalogue and discover the timeless aesthetic of MT&W.